I found this poor guy dead this morning. I think one of my guests squished it last night when they arrived.
I guess I can eat it….
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Not sure how I feel about United airlinesNot sure how I feel about United airlines
I have observed two problems that I can only point to a culture of mindless cooperate bullies.
Let’s start with the evidence.
- While wait to board, and mother approached the counter asking when does the family boarding happen. This mother was holding a <6 month old. The agent sternly said there isn’t one.. When the mother said there was one on my previous leg, the agent replied, “Sorry, it policy that we don’t have a family board”. The mother and child waited out till their section was called.
- United beat down. A flight was overbooked. And agent randomly selected ~4 people to get off the plane. When one person refused, the police attempted to forcably remove this person.
From these events, I can only conclude that there is a culture of employees hiding behind “rules” that is not empowered. I generally appreciate these tatics in business negetions, engineering reviews, or even commercial pricing. It is tough to be partnered with a customer service based company when the customer is treat with no grey scale. Black and White. The company is always right and you are always wrong.
So ColdSo Cold
Man, this cold wave has been killing me. I finally realized how bad it was, is when I had to change the battery in the truck. The oil needs to be changed and I don’t feel like doing it. I don’t trust those guys at Jiffy boob.
It’s funny because I am going to say the same thing in the summer. It’s too hot. Maybe Hawaii is the place to be 🙂 Fall is still my number one seed for seasons. Football, the smell of BBQ in the sharp crisp air…so good.