I am getting fat.

I don’t know what is worse? The fact that they are almost gone or that I ate most of them?

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Thank you Costco.

If you saw the Super Bowl, I feel sorry for you if watched the entire game. Denver took a beating. We threw on Thor 2. I kind of liked it. I really like the main villian. Maybe I have a thing for a dark elf. Although stuffing my face with pizza and Coke 0 probably wasn’t a good idea also. Domino’s handmade pizza is probably the best pizza I have had since Z Pizza. Might have to get that more often…might…

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Not sure how I feel about United airlinesNot sure how I feel about United airlines

I have observed two problems that I can only point to a culture of mindless cooperate bullies.

Let’s start with the evidence.

  • While wait to board, and mother approached the counter asking when does the  family boarding happen. This mother was holding a <6 month old. The agent sternly said there isn’t one.. When the mother said there was one on my previous leg, the agent replied, “Sorry, it policy that we don’t have a family board”. The mother and child waited out till their section was called. 
  • United beat down. A flight was overbooked. And agent randomly selected ~4 people to get off the plane. When one person refused, the police attempted to forcably remove this person.

From these events, I can only conclude that there is a culture of employees hiding behind “rules” that is not empowered. I generally appreciate these tatics in business negetions, engineering reviews, or even commercial pricing. It is tough to be partnered with a customer service based company when the customer is treat with no grey scale. Black and White. The company is always right and you are always wrong.