I had a terrible experience flying on United to San Francisco. Let’s talk about why. Both aircrafts had mechanical issues that sigifcantly delayed my arrival. 1.5 hours the 1st flight and 2 hours for the second. While leaving Dulles, there was a Mom with an infant and they would not let her board early. She was in the last boarding group so she the last person to board. Finally, on a 4 hour flight the only thing free on the flight were drinks. No peanuts, no pretzels nothing to munch on. Come on. That makes no sense. There is so much waste on the craft with the magazines and holders behind the seat. Get rid of all that and I am sure I can check a bag for free. I still dont understand why it costs $25 to check a bag at the terminal, but I can check a bag for free at the gate. Why do we run out of overhead space? Every flight. Why can’t you get rid of all the overhead compartments and check everything. Wouldn’t that save even more weight? Also, why are the sodas delivered in cans? Why not install a dispenser? Wouldn’t that require less weight? In the end money talks, so I am going to take my business elsewhere.